Public Safety Dispatch Call Recording & Incident Reconstruction
911 call audio and multimedia recording you can count on
Automatically Record & Reconstruct Entire Incidents in Minutes
Time – as an emergency communications center leader, it’s the one thing you don’t have. Reliably recording and reconstructing public safety incidents to fulfill records requests is one of many time-consuming tasks on your list. And getting to the truth can be challenging, especially when your data sits in so many different systems. Is the time-wasting manual work of pulling data together distracting you from more important things?
Trusted by more than 3,000 public safety agencies worldwide, the NiCE Inform public safety dispatch call recording and automated incident reconstruction system securely records 911 call audio, radio, text-to-911, operator console screens, RapidSOS data and other multimedia communications and data, and removes the hurdles of data silos and manual work so you can reconstruct incident timelines faster and more thoroughly. And get back to the important work of supporting your staff. With NiCE’s 911 audio recording, incident reconstructions that used to take hours or days now take minutes.
"As part of a one-stop shop, NiCE Inform provides us with the audio, text-to-911, RapidSOS location and CAD information, to be able to reconstruct the call. And in the future, picture and video are also going to be incorporated.”
NiCE’s Evidencentral platform for Public Safety & Justice agencies revolutionizes the way data is managed, from the time an incident happens, until cases are successfully closed and prosecuted.
Reliably records and reconstructs entire incidents 50% faster. Entering the CAD Incident Report # automatically retrieves related call audio, radio, text-to-911 and operator screen video recordings and CAD events
